Frequently Asked Questions
How long do Dhali snacks stay fresh?
Our Khakhra and Bhakhri stay fresh for up to 3 months when stored in a cool, dry place. Thepla and Paratha are best consumed within 5–7 days, or frozen for longer storage.
What payment methods do you accept?
We accept Cash on Delivery across India, plus UPI, credit/debit cards and netbanking through our secure payment partner.
Where do you deliver?
We currently deliver across India. Delivery times vary from 2–7 days depending on your location.
Do you offer bulk or wholesale orders?
Yes — retailers, distributors and restaurants can request wholesale pricing on our Wholesale page.
What is your return & refund policy?
If a product arrives damaged or incorrect, contact us within 48 hours of delivery for a replacement or full refund.
Are your products FSSAI certified?
Yes, all Dhali Food Products follow FSSAI standards with regular quality checks.